Return Policy
We accept full refund returns for 14 days after your order has been delivered. Please ship back items you want to return with your order number included in your package. We will issue a refund back onto your original method of payment. Items must be unworn, unwashed and with original tags still attached in order to be accepted for a refund. Return shipping is at the customers expense.
Returns can be sent to:
Vibe Apparel
535 Baker Street
Nelson, BC
V1L 4J1
Exchanges
We do not do direct exchanges, but you can mail back your item for a full refund and place a new order for a different size/colour/style.
Sale Items
All sale items over 40% are final sale.
Christmas Gifts
Please indicate in the notes on your order that the item is intended as a Christmas Gift and we will accept returns for unworn merchandise, tags attached, provided you include the receipt and ship your item before January 4th.
Customer Service
Contact us at vibenelsonbc@gmail.com for help with returns, sizing questions or order assistance.