Where are you located?
Our retail store is located in Nelson, BC where we pack and ship all of our orders.
Do you have free shipping?
All orders over $120 will receive free shipping excluding rural areas. We will email you with your shipping options if you live rural.
How long does shipping take?
It generally takes us 2-3 business days for us to pack and ship your order. We ship all our orders expedited with Canada Post, and the shipping time ranges from 2-10 business days.
Do you accept returns?
We want you to love your new clothes! If you are not happy, you are more than welcome to return your item(s) for a full refund. You have a full 30 days from your delivery date to make any returns. Items in our our Items in our sale collection are final sale.You can view our full return/exchange policy here
How do I contact you?
If you have any questions at all, please feel free to email us at vibenelsonbc@gmail.com
